Privacy Policy
Privacy Policy
Digome, L.L.C. (“we” and/or “us” and/or “our” and/or “Company”) are committed to complying with all applicable laws intended to protect your right of privacy. This Privacy Policy describes (i) the type of information about you that we collect; and (ii) our practices with respect to gathering and disseminating information about you. This Privacy Policy was established within the context of the potential for gathering personal information within electronic media; however, this Policy is not limited to our Website. Our Privacy Policy applies whenever you interact with us and there is a possibility that during such interaction, we may acquire certain information about you. This Privacy Policy does not create any contractual obligations on the part of the Company.
We may, but are not obligated to, update this Privacy Policy from time to time. You should review this Privacy Policy periodically to familiarize yourself with the most current version. Any changes to this Privacy Policy will become effective upon the date noted. Your purchase of tickets or other merchandise from or through us constitutes your acceptance of the Privacy Policy then in effect.
It is our policy to allow you to choose what personal information you provide to us. You do not have to provide any information about yourself to enjoy the Site, but if you so choose, you will be required to share certain information with us.
From time to time, we may ask customers to provide personal information that will help us efficiently perform various transactions. That information may be sought as you: register for general information; register for a free trial or demonstration of certain products and services; sign up or subscribe to products and services; participate in a special offer or contest.
We only collect personal information - names, addresses, phone numbers, email addresses or credit card numbers - about you when you specifically provide such information on a voluntary basis. We do not store your credit card information, as our credit facility handles all credit card data and transactions. For more information about our credit facility, please visit http://www.authorize.net.
We may utilize your personal information in several discrete ways. If you are purchasing a membership or merchandise, we utilize your personal information to communicate with you about your ticket order or ticket inquiry. Also, as is always the case whenever you make a purchase, we, as well as any related providers, are entitled to know the information you give us. We have no control whatsoever over the other providers’ use of that information. Your personal information provided to us may be shared with our related providers and used in accordance with their standard policies.
We may occasionally contact you, typically by email (or any other way you prefer) in order to notify you of special promotions, new content, or other happenings at Digome. Of course, if you do not wish to receive this personalized information, you can always let us know by e-mailing us and we will happily abide by your wishes. Notwithstanding the foregoing, we reserve the right to contact you, utilizing your personal information, to inform you of information that might affect you.
We may use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
We may analyze customer usage in order to measure interest in, and use of, the various parts of the web site, and we may share that information prospective advertisers, and other interested third parties. But, this information is aggregated data only, and contains no personally identifiable information whatsoever.
Users should be aware that non-personal information and data may be automatically collected by virtue of the standard operation of the pertinent computer servers or through the use of "cookies". Cookies are files a web site can use to recognize repeat users, and allow a web site to track web usage behavior. Cookies take up minimal room on your computer and cannot damage your computer's files. Cookies work by assigning a number to the user that has a specific meaning to the assigning web site. Cookies, by themselves, cannot be used to find out the identity of any user. Unless you choose to provide us with information about you, we will never know who you are, even though we assign your computer a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features on the web site that require the use of cookies in order to customize the delivery of information to you.
We reserve the right to share, sell, or rent your personal identifying information to any third parties at this time, except not any credit card information you give when making a purchase.
The Company maintains data security systems that protect specific individual information such that it will not be made available to any unauthorized person. We use a security system to control access to information stored for our customers. This is complemented with physical security at facilities.
Data Protection and Privacy legislation was originally developed in Europe and now exists in many countries worldwide. We are committed to adhering to the relevant data protection legislation and/or industry codes of practices.
1. How and When Does Digome Collect Non-Public Personal Information? In the course of membership registration and/or selling memberships, tickets, or merchandise, we may collect and maintain certain nonpublic personal information that will help us to efficiently perform various transactions. In addition, we may be required to share your personal information with certain other organizations as part of our contractual relationship with them. We do not collect personal information about you except when you specifically provide your information on a voluntary basis.
2. How and When Does Digome Use Non-Public Personal Information? We may utilize your personal information in several discrete ways. If you are making a purchase, we utilize your personal information to complete the purchase transaction and to communicate with you about your order, delivery or other inquiry. In addition, whenever you make a purchase, we may be required to share your personal information with a third party credit card processor to facilitate completion of your transaction. The credit card processor may share the same information with your credit card issuer for the issuer's use in connection with gathering data related to use of their cards, rewards programs or other purposes. You are urged to read and become familiar with the privacy policies governing the use of your credit cards. Also, when you make a purchase, we may be contractually required to pass your personal information to others so that they may communicate with you about your purchase. Under those circumstances, we cannot offer you the option to opt-out from having your information passed to on to others who help fulfill your purchase request. These others are not subject to the provisions of this Privacy Policy, which means that they may use your personal information unless you contact them and request otherwise. The Company has no control over the use of your personal information by any other entities and you agree that we are not liable for any use of your personal information by them. If you have special preferences concerning use of your personal information by other entities, you must communicate those preferences directly to them. When you visit our Website, we may also gather certain information about the use of your computer that we aggregate with similar information collected from other visitor's computers, which we use for statistical and other purposes (see “Aggregate Information” described in Section 4 below). Finally, we may occasionally contact you, typically by email, to notify you of information that might affect your event experience, or to notify you of event cancellations, or errors in your order. Additionally, we may contact you regarding offerings of future events, products or services that may be of interest to you. If you are not interested in receiving email notices or advertisement from us, you can unsubscribe at any time.
3. How Long Is Your Personal Information Retained? If you are a registered user of our Website, we may retain your information as long as you maintain your registered status. If you purchase tickets or other merchandise using a credit card, we will retain your credit card information for a length of time reasonably necessary to process any future transactions related to your purchases, including refunds and charge backs. We occasionally purge our computer system of information relating to visitors of our Website and their past transactions.
4. What Is “Aggregate Information” and What Does Digome Do with It? Typically, as visitors browse our Website, our computers automatically collect information related to how certain features of our Website are used, what general region our visitors are contacting us from and how many people visit our Website at any given time. We only use this information in the aggregate, which means that we only derive meaning from the sum of all such information gathered for a period of time and accordingly, we refer to this information as “Aggregate Information”. Aggregate Information includes, but is not limited to your computer's (i) Internet browser type, (ii) IP address, (iii) resolution settings, (iv) platform type, and (v) originating URLs of referring web pages. We use Aggregate Information to (a) help diagnose problems with our computers, (b) administer our Website, (c) share certain generalized demographic information with Event Hosts and our advertising partners about visitors of our Website, and (d) provide our advertising partners with information regarding which visitors saw and clicked on certain advertisements on our Website. Aggregate Information does not contain any personal information of any of our Website visitors.
5. What Are “Cookies” and How Does Digome Use Them? The term “Cookie” is a nickname for files that a website's computer system can deposit onto a visitor's computer hard drive when the visitor is logged on to the website. Cookies are used to recognize a visitor's repeat visits to the website and what pages are accessed and what functionalities are used while he or she is there. The use of cookies is commonplace on the Internet and they take up minimal room on your computer hard drive. Cookies work by assigning a number to your computer that has a specific meaning to the assigning website. Cookies, by themselves, cannot be used to find out the identity of any visitor. Unless you choose to provide us with information about you, we will never know who you are, even though our computer has previously deposited a cookie on your computer's hard drive. Other companies that advertise on our Website also have the ability to deposit a different cookie on your computer's hard drive in a process that we do not control. Since cookies aren't useable for identifying individuals (i.e., we will not store non-public personal information in a cookie), these advertisers will never know who you are. In addition, you may modify your Internet browser's settings to notify you whenever any website is going to deposit a cookie on your computer's hard drive. This notification option generally gives you the opportunity to decide whether to accept or refuse a cookie before it is deposited. There may be some features on our Website, however, that require a cookie to operate correctly. For example, to become a registered user of our Website, you must allow us to deposit a cookie on your computer's hard drive.
6. Consent/Choice Statement Non-Vermont Computer Users. We may sell or rent personal information about our on-line customers to any third parties. Vermont places additional restrictions on sharing a user's personal information while such user resides in Vermont. We will not rent or sell non-public personal information we collect from a user residing in Vermont except (1) as permitted by law or (2) with the express authorization or consent of the Vermont User.
7. Data Quality and Security Statement. We use data security systems to encrypt your personal and financial information to reduce the risk that your information will be obtained by unauthorized persons. Our electronic security measures are complemented by the physical security of our facilities and limited access to certain critical areas, such as our computer locations. However, because of the increasing sophistication of computer hackers and others who would seek to invade our computer systems for the purpose of stealing information, damaging our systems or denying our systems' ability to operate effectively to safeguard personal and financial information as intended, we make no promises as to the security of personal or financial information in our possession or the impenetrability of our computer systems under unusual circumstances or our computer system's resilience to future sophisticated attacks.
8. When Might Information Be Disclosed as a Matter Of Law? We may disclose non-public personal information to unrelated parties in special cases when we have reason to believe that that disclosure is necessary to identify, contact, or bring legal action against a person or persons who may be causing injury to, or interference with, the rights or property of Digome, computer users accessing our Website, or any third party. In addition, we may disclose information about individuals who access our Website to law enforcement agencies, judicial or government authorities, or to other individuals or entities in response to subpoenas, court orders, or other legal processes.
9. Links To / From Other Sites Our Website contains links to other Internet websites which we do not operate and, conversely, other Internet websites may contain links to our Website. We are not aware of and are not responsible for the privacy policies, practices, or content of such other websites. We encourage visitors to read and become familiar with the privacy policies maintained by such other websites.
10. Information of Minors & Children. We do not target our Website or our products or merchandise for sale on our Website to children, and our Website does not seek to collect contact information from children under the age of 18.